Problems with test install RoboFont › Forums › Troubleshooting › Problems with test install This topic contains 2 replies, has 3 voices, and was last updated by frederik 8 months, 4 weeks ago. Viewing 3 posts - 1 through 3 (of 3 total) Author Posts August 1, 2016 at 14:03 #6274 Anonymous Every time that I try to either test install or generate a font I get : “return s.encode(encoding, errors) UnicodeEncodeError: ‘ascii’ codec can’t encode character u’\xe6′ in position 2: ordinal not in range(128)” and a popup progress bar that says “Collecting Font Data” and will not stop spinning. please help:) August 16, 2016 at 21:50 #6276 benkielKeymaster Connor: my guess is that you have a non-ascii character in your font naming information. August 27, 2016 at 21:01 #6279 frederikKeymaster Could you send me the UFO file? If you wish I have a look at it There is a somewhere (I guess in the font info) a non ascii character, as Ben mentions Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to reply to this topic.